Steve Kaufman

Frustrated by the process of selecting appliances and plumbing fixtures, Pirch’s ceo is selling the ideal of the good life in his stores

You’ve said Pirch changes the paradigm of buying appliances and plumbing products and services. Want to explain...

Site of the World Expo 2010, Shanghai has been at the center of China's growing economy

The Numbers
Shanghai is China’s largest and oldest major city, though in some ways, its newest...

In Louisville, the retailer will build what it wants, where it wants and how it wants

There was an old joke in the newspaper business about setting a headline in type and keeping it on a shelf because you...

In Washington State, AAA travel-service experts are replacing their humdrum offices with retail experiences

Once-elegant cruise travel has been diminished by too many cruise ships limping back to port with tales of food poisoning...

Pirch (remember that name) feels the romance of appliances ought to be part of the buying environment

I recently interviewed Jeffery Sears for a profile that will appear in the February issue of VMSD.

He’s...

A woodworker’s daughter is creating the framework for Kiehl’s marketing, messaging, and retail design and presentation

You had a head start in understanding fixture manufacturing, didn’t you?
Yes, I grew up above my...

The year was a computer science quiz for retailers. Some failed

Technology continues to dominate the retail conversation. Is it any wonder the major retail design trade fairs have begun...

It’s Christmastime in the city. Peace on earth, good will towards men and fighting in the stores

“Shoppers Fight Inside a Kohl's”

“Fight Over a Barbie Doll”

“Two Women and Teen Arrested During a Black...

Millennials migrate to a developing downtown

The Numbers
Old Philadelphia is the site of the Declaration of Independence, 238 years ago. But...

Brick-and-mortar retail is here to stay

The age of immersive store design and powerful visual merchandising isn’t over yet. In fact, says a new report from...

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