Steve Kaufman

The new Toronto Blue Jays store is an immersive, digital testament to Canada’s MLB team

The...

Tech-savvy and idealistic, the millennial co-founder of Zady.com has created an e-commerce brand some call “The Whole Foods of Fashion.” She’ll explain her mission at IRDC 2015 as the opening keynote speaker

Your journey as an authority on digital consumerism has taken you from being The New York Times’ first...

It’s fairly simple. They’re overeducated and underemployed. Now give them what they want

We slice and dice millennials, trying to figure out who they are, and why.

What do they want, how do they shop,...

U.S. retailers and design firms know there’s great potential in Asia, but how do they avoid a Best Buy flameout?
Nebraska Furniture Mart’s new Dallas behemoth is digitally wired to personalize the experience

Dallas had not seen anything like the new 560,000-square-foot Nebraska Furniture...

The architect-turned-feng shui-consultant helps clients choose locations, remain creative and avoid disruptions

How misunderstood is feng shui?
Many people think they’re hiring a decorator. At first, everyone...

Asian nomads, Marco Polo and Best Buy all learned it’s difficult to enter if you underestimate the challenges

When I moved to Cincinnati in 2000, I was introduced to the local joke:

“Mark Twain used to say, ‘When the end of...

The French-educated architect is inspired by Coco Chanel and France’s art deco period, but he’s an American now

The portfolio on your website features some truly beautiful work. How do you define luxury retail design?...

Fixtures are delivering brand messages with design and creativity, rather than with a lot of merchandise

Over the years, fixtures have evolved from blocky shelving and functional hanging racks with dense merchandise capacity...

When it comes to today’s technology, retailers have to get their heads out of the clouds – and into the cloud

Store designers have been grappling with the idea of in-store technology since way back in the old “kiosk” days of, oh,...

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