Steve Kaufman

Coupons: They seemed like such a good idea at the time

I read an article recently about disaffected merchants who tried Groupon, LivingSocial and other online marketing...

The wrong election results in November might hurt firearm sales

Retailing has managed to stay out of the political world this election season. Makes sense. If the country really is...

Downtown, everything’s waiting for you

Another great week of IRDC in Chicago. And on to Vancouver for the 2013 event.

Every year, however, I think about...

His retail career started with a desire for the new Monkees album. Now he’s a believer.

Tell us about your introduction into retailing.
When I was little kid in Toledo, Ohio, I wanted the...

McDonald’s new design concept intrigues one of its oldest kids

It turns out I have a few things in common with Paul Ryan, the Republicans’ vice-presidential candidate: a boyhood spent...

JCPenney has a new in-store look to show us

It’s the age of instant commentary. The news cycle has slimmed down to minutes, seconds. Everyone jumps on the last thing...

The master builder of Liverpool department stores talks about retail in Mexico and the secrets to succeeding in this thriving consumer market.

The first thing everyone wants to know is: How did a Mexican retailer get the name Liverpool?
The...

A tribute to Marvin Traub, Eugene Ferkauf and Judy Niedermaier

It’s not that I have an affinity for the morbid. It’s that I think the deaths of people from our retail design world...

New retail strategies are telling customers “Don’t bother to come into the store anymore.”

 

They’re calling it “showrooming.” I’m calling it the beginning of the end of what we think of as the store...

The coffee purveyor courts the after-dinner crowd with one of its first beer-and-wine bars in Oregon.

The coffee purveyor courts the after-dinner crowd with one of its first beer-and-wine bars in Oregon.
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