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Walmart Lowers Business Forecast

Investing billions in associates to improve customer service

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Walmart (Bentonville, Ark.) held its annual meeting this week and announced a lower business forecast for the next three years than investors had expected, reports Women’s Wear Daily.

The retailer announced that it plans to generate $80 billion in cash over the next three years, adding $45 billion to $60 billion in growth. Earnings per share are anticipated to decline by 6 percent in 2017 and then increase by 5 percent in 2019.

The company plans to leverage assets, such as its established supply chain and the investment it as made in its employees, to improve. It plans to invest 41.2 billion in its associates next year and $1.5 billion in 2017 as a way to improve the stores’ customer service.

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