Blogs & Perspectives

The Christmas surprise Macy’s definitely did not...
The 12 days of Christmas aren’t lords a-leaping, swans a-swimming and three French hens for everyone. For retailers,...
Brands that take a stand should keep authenticity...
Cause-based marketing has long been a favorite of companies with strong points of view. Consumers respond to brands willing...
Timberland’s sustainability director feels...
What started your career in environmental activism? In my first job out of school, with Sybron Intl. in Milwaukee, I was...
Understanding the shift from omnichannel retail...
I attended an event last week sponsored by the Retail Design Institutes’ (RDI) New York chapter and hosted by West Elm...
What is Thanksgiving and are we celebrating it in...
Not long until Little Saint Nick does his thing now, but before that happens, there will be the usual scramble to clear...
Lighting’s impact on customers’ emotions
Throughout the process of designing a retail environment, the customer and their emotional response is at the center of the...
How continuous partial attention undermines great...
Never before in our human evolution has change occurred with such unrelenting speed. Stimuli are bombarding us from multiple...
Chair and co-founder of home appliance and...
Can you share the story of Pirch? How was the brand conceived? It was born out of necessity and from the minds and hearts...
The Godzilla of commoditizing has decided...
There’s a growing, doom-like feeling about retailing that the store itself, as a place for consumers to visit and...
More and more retailers are opting to close for...
It almost always amazes me how quickly summer turns to fall here in Chicago, where I work from my home office. One minute,...

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