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How a basic understanding of the human brain can lead to better in-store experiences

Where is customer experience?

Architects, retailers, visual merchandisers, manufacturers and virtually everybody...

You can’t beat the real deal

This past Valentine’s Day weekend, I attended a series of events that led up to, and included, the NBA All-Star Game at...

Caters to evolving teen tastes

Teen specialty apparel retailer rue21 inc. (Cranberry Township, Pa.) has announced the opening of a new flagship store...

Cuts 240 jobs

Chico’s FAS Inc. (Fort Myers, Fla.) said it plans to close 120 stores by the end of 2017, including 35 in its newly...

Second location for Connecticut

Nordstrom Inc. (Seattle) has announced it will open its second Connecticut-based full-line store in fall 2018.

The...

Six sites will open March 4

The Kroger Co. (Cincinnati) has converted six former Food 4 Less (Dayton, Ohio) grocery stores into Smith’s stores, which...

Plans to add 15 fitness studios

Reebok Intl. Ltd. (Canton, Mass.) announced this week it will open 15 new fitness studios by the end of 2016.

In...

Watches of Switzerland’s London flagship is one well-oiled, luxuriously designed machine. Take a tour of the Callison-designed store.