Special Reports

Let Technology Augment the Experience

Paul Loux of Sephora discusses in-store technology, customer experience and brand evolution

Published

10 years ago

November 4, 2013

VMSD Staff

Paul Loux, SVP, Store Design & Property Development, Sephora, discusses in-store technology, customer experience and brand evolution at the 2013 International Retail Design Conference in Vancouver. Loux presented “The Beauty Behind Sephora: Innovation and Strategy at Work in an Omni-channel Brand” at IRDC 2013. For more information, visit www.irdconline.com.

MasterClass: ‘Re-Sparkling’ Retail: Using Store Design to Build Trust, Faith and Brand Loyalty

HOW CAN WE EMPOWER and inspire senior leaders to see design as an investment for future retail growth? This session, led by retail design expert Ian Johnston from Quinine Design, explores how physical stores remain unmatched in the ability to build trust, faith, and loyalty with your customers, ultimately driving shareholder value.

Presented by:
Ian Johnston
Founder and Creative Director, Quinine Design