Trend raises need for retailers to provide memorable experiences and find new ways to build loyalty.
Retailer adds state-of-the-art link to its supply chain
Chains named deliver value, atmosphere and operational consistency, survey finds
French retailer Printemps opens its first U.S. location in New York’s Financial District
Chain’s updates – especially its new logo – create a firestorm
Tramontina assortment includes more than 22,000 items – many of them made from recycled and sustainable materials
From sustainable practices to community comfort to convenient wayfinding, groceries and supermarkets are building spaces that listen to customer needs
Electronic paying options, digitization making vending machines more popular
The cat café industry has been gaining traction in the U.S. since the concept was introduced from Asia in the mid-2010s
The one-stop-shop for dog care reflects on a year of remarkable achievements and gears up to bring its services to more pet lovers in the coming...
Fraudulent merchandise returns cost retailers $103B in 2024
Restaurants are utilizing comfortable ambiences and embracing community to create homey gathering spots for locals
The kids-specific software makes shoe fitting finally fun for children, helping kids get accurate shoe sizes for best-fitting shoes
Stores struggle to provide innovations shoppers want, study shows
But clean ones send a positive message to patrons
Stores lose consumers by providing too little info about their wares, survey finds
Five priorities retailers should focus on to keep growing
The retailer has made moves to reduce the number of self-checkouts in store
“Phygital” innovation added to improve in-store experience
When Experience is a Game Changer: A fireside chat with Toni Roeller of Dick’s Sporting Goods
