Nearly three-quarters of consumers ready to pay more to shop at such firms: survey
Online stores edge out physical ones in customer satisfaction, survey finds
Despite gains by online sellers, 57% of survey’s respondents lean toward buying in physical locales
Brick-and-mortar locales remain a major draw for shoppers, survey shows
Findings reinforce hopes for a soft landing by the economy
Brands must engage consumers, not overwhelm them, during upcoming Christmas season: survey
Execs say resources for detecting and reducing shrink are in short supply
Overall/per-person spending seen falling slightly from last year
Stores lose consumers by providing too little info about their wares, survey finds
Four in 10 Americans admit to boosting goods from stores, study shows
Consumers are trading down and dining out less due to continued price increases: report
Potential staffing shortages this summer are the top concern for retailers, followed by global events and banking sector issues
Sixty-six store operators have shoppers’ confidence, Newsweek survey finds
Deloitte study forecasts big uptick for Black Friday/Cyber Monday
Higher-income shoppers driving overall optimism about the economy, Saks Luxury Pulse finds
Two American companies – Amazon and Chewy – make the category’s top 10
More shoppers resist making unplanned purchases
Jeep, Disney, Ford, Coke, and Levi Strauss take top spots
Despite being digital natives, such consumers embrace in-person shopping
Experience and subscription gifts also rise to new highs