Shoppers expected to shell out $27.5 billion, NRF predicts
Focus on loyalty programs, digital commerce and omnichannel: Deloitte
Many plan headcount increases and continued AI rollout
Walmart places in top 5 in latest annual survey
Absent explanation from retailers, consumers wildly speculate on causes for change, UT researchers find
Gen Z is expected to be a major force in holiday shopping leading up to Dec. 25.
Shorter time between Thanksgiving and Christmas ups sales forecast for day
Despite ongoing staffing challenges, operators upbeat for 2025
But while total number of shoppers dropped, in-store visits grew, NRF finds
The top gifts that luxury consumers want to receive are fine jewelry, clothing and experiences.
Practice can reduce theft – and sales, study finds
Nearly three-quarters of consumers ready to pay more to shop at such firms: survey
Online stores edge out physical ones in customer satisfaction, survey finds
Despite gains by online sellers, 57% of survey’s respondents lean toward buying in physical locales
Brick-and-mortar locales remain a major draw for shoppers, survey shows
Findings reinforce hopes for a soft landing by the economy
Brands must engage consumers, not overwhelm them, during upcoming Christmas season: survey
Execs say resources for detecting and reducing shrink are in short supply
Overall/per-person spending seen falling slightly from last year
Stores lose consumers by providing too little info about their wares, survey finds
