Ways for store operators (and others) to make the most of this game-changing technology
Economic uplift from Taylor Swift tour among events offering insights into next year’s opportunities
Strategies for lasting engagement
The annual event took place during Milan Design Week this past April
Those who are optimistic about their brick-and-mortar operations are expanding their fixture programs
Consumers in the 2040s will also be big on personalization
Three experiential concepts showcase the importance of the customer journey
Wellness is taking center stage in forward-facing retail complexes
Shoppers increasingly expect to buy goods tailored to their specific wants and needs, and retailers providing such merchandise have an edge on the competition
Former head buyer at Selfridges zeros in on deep digitization and destination shopping
Artificial intelligence chatbot used for product descriptions, shopping assistance and inventory management
Such tech projected to grow 20% yearly through 2028
Consumers want connected and convenient shopping, survey finds
Large brands opt to put smaller stores in outlying areas
Retailers' live shopping channels, curbside pickup and robot delivery struggle to stay relevant
Consumers lack patience in physical stores, new survey suggests
Retailers are becoming more sophisticated as they look to create memorable shopping experiences
The rebirth of the B mall, the ongoing evolution of retail formats and other likely trends
Inflation and the struggles of two prominent American retailers were the talk of the industry
Using tech is the ticket to navigating staff shortages, study says