Marks & Spencer (London) presented its strategy for the future to investors, detailing how the U.K.’s biggest department-store operator plans to drive business over the coming years. According to The Wall Street Journal, the forecast calls for supply chain and IT system investments and consolidating distribution sites, including further warehouse closures on top of the 21 already closed.
A 2020 program will focus on expanding when and how shoppers find Marks & Spencer products. According to The Journal, the company plans to push its online sales as store sales are expected to decline in the next decade, while sales over the Internet are expected to triple. Finally, the department store retailer says it also intends to fuel growth in its international business.