In celebration of the 15th anniversary of Shinsegae’s Gangnam store in Seoul, South Korea, the upscale department store partnered with New York-based retail design firm Jeffrey Hutchison & Associates to redesign the store’s shoe salon.

Envisioning a central women’s area that would be recognized as the “new world of shoes,” the footwear department was created to unify multiple shoe areas positioned throughout the location. The design solution helped expand the department by 20,000 square feet, while seamlessly accommodating more than 140 different shoe brands.

With all of these elements in mind, the design team created the “hive” as a reference to a community gathering. “We wanted a central space on the floor, a hub evoking a sense of community,” explained Jeffrey Hutchison, owner, Jeffrey Hutchison & Associates.

The hive concept is brought into focus through five main rooms that revolve around a central space – each with a correlating product focus that speaks to a specific customer. The biggest challenge facing the design team was the location of the department, positioned at a dead end within an expanded area of the existing store. Although an escalator was installed within the space, overcoming the perception that the department was a singular destination, rather than an integrated part of the shopping experience, was a hurdle.

The salon is defined by curvilinear shapes and forms, which are particularly evident in the fixtures and in the reflected ceiling plan. “It was important to create a variety of experiences and spaces to allow for continued attraction and reasons to explore,” says Hutchison, explaining that the use of curved forms for each room add contrast between the hive and other areas, while still supporting a coalescent motif. “[The design] provided a cohesive element while letting each space take on different characteristics.”

Pentagonal, honeycomb-like screen dividers, reflective of a beehive’s geometry, are positioned at the edges of the center space, serving as a common thread that holds the five vocabularies of the individual rooms together. Each room has its own material palette, thereby enhancing and defining the nuances of each product offering.

The innovative design concept has clearly created a buzz in what is now the largest department store in Seoul, South Korea. 

PROJECT SUPPLIERS
Retailer
Shinsegae, Seoul, South Korea

Design
Jeffrey Hutchison & Associates, New York

Lighting
Schwinghammer Lighting, New York

Photography: Nacasa & Partners, Tokyo

Eric Feigenbaum

Eric Feigenbaum is a recognized leader in the visual merchandising and store design industries with both domestic and international design experience. He served as corporate director of visual merchandising for Stern’s Department Store, a division of Federated Department Stores, from 1986 to 1995. After Stern’s, he assumed the position of director of visual merchandising for WalkerGroup/CNI, an architectural design firm in New York City. Feigenbaum was also an adjunct professor of Store Design at the Fashion Institute of Technology and formerly served as the chair of the Visual Merchandising Department at LIM College (New York) from 2000 to 2015. In addition to being the New York Editor of VMSD magazine, Eric is also a founding member of PAVE (A Partnership for Planning and Visual Education). Currently, he is also president and director of creative services for his own retail design company, Embrace Design.

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