Headlines

Beyond Inc. Relaunches Overstock.com, Announces Chief Customer Officer

Beyond Inc., parent company of the Bed, Bath & Beyond and Overstock brands, announced Carlisha Robinson as the company’s new chief customer officer in a press release from the company. 

The company also relaunched the Overstock.com website earlier this week. Executive Chairman Marcus Lemonis said in a recent earnings call that shutting down Overstock.com was a “fatal mistake.” 

Robinson, in her new role of Chief Customer Officer, will be responsible for customer experience across Beyond Inc.’s brands. The company said Robinson had a key role in Overstock.com’s acquisition of Bed, Bath & Beyond. Robinson also supported Beyond Inc.’s acquisition of online retailer Zulily earlier this month. 

“Carlisha’s commitment to customer-centricity and innovation combined with her leadership qualities make her the ideal candidate to guide us into the future and help us improve the end-to-end customer experience,” Chandra Holt, CEO of Bed Bath & Beyond, said in a press release.

VMSD Staff

Drawing on more than 125 years of history serving the retail design market, VMSD magazine provides retail professionals with the most up-to-date, innovative retail design ideas and industry news through its industry-leading magazine, website, social media channels and bulletins.

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