What will the year 2030 bring the retail industry? The need to create an extraordinarily deep and meaningful customer experience. Your brand will be defined by those who experience it — and Brian Solis will help you be ready.
For almost 30 years, Brian has studied and influenced the effects of emerging technology on business and society. A world-renowned digital anthropologist and futurist, author, sought-after social media influencer and keynote speaker, and currently a Global Innovation Evangelist at Salesforce, he’s helped organizations worldwide understand and leverage innovation to create meaningful connections with customers, peers, and society at large.
In this must-see keynote, Brian’s eye-opening insights and guidance about the emerging customer experience economy will transform how you approach retail design.
Attendee BONUS: Each IRDC 2021 attendee will receive a copy of Brian’s bestselling book X: The Experience When Business Meets Design — a groundbreaking work on how the future of retail will be intensely experiential…and how to create and cultivate meaningful experiences with your own brand.