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Attention Kmart Shoppers

The retailer has billion-dollar plans to improve its operations

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Kmart chairman Charles Conaway reaffirmed to New York securities analysts an announcement he made made several days ago that the retailer will invest about $2 billion over the next two years in store operations – much of that in technology and infrastructure improvements. Conaway outlined his ambitious plan as including better customer relations, a 20 percent reduction in the time customers spend in checkout lines, improved inventory management and better relations with black and Hispanic customers in urban markets.

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