Subway Opens New Co-Headquarters in Miami

Subway (Miami and Milton, Conn.) has opened its new global dual-headquarters in Miami’s Waterford Business District. The restaurateur’s operations feature the first-in-Subway-history Innovation Center and Mock Restaurant, as well as an open office layout with multiple collaborative spaces, a fitness center and a cafeteria.

Located at 1000 Sub Way — a new street name designated by Miami-Dade County — the space is spread out over two-and-a-half floors within a high-rise, contains about 150 workers, and is designed to advance the brand’s effort to improve all business aspects.

Working space. Credit: Eileen Escarda

The Innovation Center and Mock Restaurant serve as a “think tank” for continued food innovation, allowing employees to collaborate and experiment with the culinary team on new sandwich builds and products, such as sauces or proteins. Modeled to resemble an actual Subway restaurant, the Mock Restaurant provides a dedicated space to test products in a real-life setting, enabling the brand to refine its operations and explore new possibilities for its guest experience.

“The strategic placement of our new office opens the door for an even stronger integration with the Miami-based Independent Purchasing Cooperative, Subway’s franchisee-owned purchasing and supply chain cooperative,” said CEO John Chidsey in a media release. “From its flourishing business climate to its rich cultural heritage, Miami is an ideal location for our business to continue to evolve as part of our ongoing transformation journey.”

The company continues to have a presence in its longtime home state of Connecticut, where its other dual headquarters is located. Last year, the company announced the relocation of its Connecticut headquarters to a modernized space in Shelton, Conn. The company’s existing Milford-based team will move to the new space later this year.

One of the world’s largest quick-service restaurant brands, Subway has more than 37,000 franchise outlets in more than 100 countries.