Headlines

Big Lots Names Head of Store Operations

Christopher Chapin was with Limited, Yum

Published

16 years ago

May 28, 2008

admin1

Big Lots Inc. (Columbus, Ohio) has named Christopher Chapin senior vp of store operations. The closeout retailer said Chapin will oversee store standards, field operations, customer service, process development and program implementation for its more than 1300 stores, reporting to ceo Steve Fishman.

Chapin was most recently president of FacilitySource (Secaucus, N.J.), a worldwide retail facility maintenance and management business. Previously, he was vp, store operations, with Limited Brands Inc. (Columbus) and national director of operations at Yum Brands Inc. (Louisville, Ky.), where he oversaw the expansion of Taco Bell's multi-brand concepts integrating with Pizza Hut and KFC locations.

“We are excited to welcome Chris Chapin to the Big Lots team,” said Fishman. “[He] not only understands the challenges of a large-scale retail enterprise but also brings a wealth of branded business expertise to Big Lots.”

MasterClass: ‘Re-Sparkling’ Retail: Using Store Design to Build Trust, Faith and Brand Loyalty

HOW CAN WE EMPOWER and inspire senior leaders to see design as an investment for future retail growth? This session, led by retail design expert Ian Johnston from Quinine Design, explores how physical stores remain unmatched in the ability to build trust, faith, and loyalty with your customers, ultimately driving shareholder value.

Presented by:
Ian Johnston
Founder and Creative Director, Quinine Design