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JLL Adds Retail Advisory Experts



Shannon Pope and Patrick Owens have joined JLL as Senior Vice Presidents of Retail Advisory Services, based in Chicago. Shannon and Patrick have supported retailers and investors operating in the Chicago region with over four decades of combined experience in the commercial real estate industry. In their new roles, they’ll focus on growing the firm’s Chicago Retail Advisory Service offerings.

“We are always looking to expand our team of retail advisory experts in Chicago. We think this is a great opportunity to tap into Shannon and Patrick’s extensive experience to bring our team to the next level as their deep knowledge of all aspects of retail real estate will be invaluable to our clients,” said Dan Ryan, President of JLL’s Central Region.

Shannon and Patrick have extensive experience advising tenants throughout the country in all areas of retail real estate including: portfolio optimization, strategic planning, market analysis, site selection, and execution. Shannon and Patrick have managed expansion strategies for notable tenants including: Raising Cane’s Chicken Fingers, PNC Bank, Chase Bank, AMC Theatres, and Tuesday Morning among many others. They bring significant expertise when it comes to healthcare real estate recently working on behalf of Tenet Healthcare and Ascension Healthcare in Illinois and Indiana.

“Chicago is both JLL’s backyard and one of the most important retail markets in the country. With Shannon and Patrick now with us as partners, we plan to build around their collective medical expertise to expand our retail service offering and grow the healthcare aspect of our business – a segment we believe is poised for explosive growth,” added Naveen Jaggi, President, President of Retail Advisory Services and Capital Markets at JLL.

“By joining JLL, Patrick and I plan to contribute our expertise, experience, and relationships in order to compliment the already impressive team in Chicago. The unparalleled level of resources and support that JLL provides will help us excel when it comes to successfully meeting our clients’ needs,” added Shannon Pope, Senior Vice President of Retail Advisory Services, JLL.    

At JLL, we are passionate about retail. We deliver great experiences for shoppers – from high streets to shopping malls. As the leading third-party retail service provider, we have access to more than 1,960 centers totaling 160 million square feet under management, for lease and/or sale. Our more than 950 retail experts spanning over 40 markets, support 1,585 clients by delivering management solutions, restructuring or renewing leases and debt, providing disposition or investment strategies and/or evolving retail space to keep pace with the ever-changing consumer. See how we’re helping our clients achieve their ambitions, and subscribe to the Where We Buy podcast series for real talk on the trends impacting retail.


About JLL

JLL (NYSE: JLL) is a leading professional services firm that specializes in real estate and investment management. Our vision is to reimagine the world of real estate, creating rewarding opportunities and amazing spaces where people can achieve their ambitions. In doing so, we will build a better tomorrow for our clients, our people and our communities. JLL is a Fortune 500 company with annual revenue of $16.3 billion, operations in over 80 countries and a global workforce of over 90,000 as of December 31, 2018. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit




MasterClass: ‘Re-Sparkling’ Retail: Using Store Design to Build Trust, Faith and Brand Loyalty

HOW CAN WE EMPOWER and inspire senior leaders to see design as an investment for future retail growth? This session, led by retail design expert Ian Johnston from Quinine Design, explores how physical stores remain unmatched in the ability to build trust, faith, and loyalty with your customers, ultimately driving shareholder value.

Presented by:
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